Returns & Exchanges
At HEST, we want you to be completely satisfied with your fashion investment, which is why we offer a seamless 30-day return policy for all unworn garments. Whether you need a different size or a full refund, our team is dedicated to ensuring your experience is effortless.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Pack Your Items
Place the original items with all tags still attached into the shipping box, ensuring the garment is folded neatly to prevent damage.
Attach the Label
Download and print your prepaid shipping label from the portal and securely affix it to the outside of your package.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number handy while we process your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing